First Aid Training for Restaurants, Hotels and Hospitality
Kitchens, long hours and a room full of customers: we train hospitality teams on site, around service, in the injuries and emergencies they actually see.
Fixed prices: Emergency First Aid at Work £645, First Aid at Work £1,595 per session for up to 12 staff at your premises, including trainer, equipment, certificates and travel.
5.0 on Google (300+) · Ofqual-regulated certificates · London and across England
Book trainingHospitality carries two sets of risk at once. Behind the pass, burns, scalds and knife cuts are routine. Front of house, customers choke, collapse and have allergic reactions, often at the busiest moment of the night. Most restaurants, bars and cafes need at least one first aider trained in Emergency First Aid at Work (EFAW) on every shift.
We train your team in your own venue, before or between services, up to 12 people per session. Scenarios are built around your kitchen and your floor, so the training matches what your staff will face.
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Choose the number of staff and a preferred date to continue.
5.0 on Google (300+ reviews)
FAA Level 3 Awards through Nuco Training · Ofqual-regulated · Certificates valid 3 years
The most common hospitality first aid incidents are unglamorous: a burn from a fryer or oven door, a scald from a coffee machine, a knife slip during prep. Staff who have practised cooling a burn properly and packing a wound respond in seconds rather than searching for instructions. Kitchen kits should also carry blue detectable plasters, the food-safe standard for catering.
Front of house, the incidents that frighten staff most are choking and allergic reactions. Both are covered in detail: back blows and abdominal thrusts for choking, and recognising anaphylaxis early, calling 999 and helping the guest use their own auto-injector. Our guide to choking at work, linked below, is a useful pre-read.
High staff turnover is the quiet risk in hospitality. A first aider who trained last year may have moved on, leaving a rota with gaps. Many venues now train a larger group in one on-site session so that cover survives turnover and every shift has someone ready.
Who we typically train in Restaurants, hotels & hospitality
A typical hospitality booking is a restaurant or hotel training eight to twelve front and back of house staff in Emergency First Aid at Work in one day, before evening service.
Kitchen injuries first
Burns, scalds and deep cuts are covered hands-on, including when a burn needs hospital care and how to control serious bleeding.
Customer emergencies
Choking, sudden collapse and anaphylaxis, including helping a guest use their own adrenaline auto-injector while an ambulance is called.
Every shift covered
Rotas and staff turnover make cover fragile. Training a wider group in one session keeps a first aider on every shift.
Recommended courses
Most restaurants, bars and cafes need the one-day Emergency First Aid at Work course. Larger hotels, venues with extensive kitchens or maintenance teams should consider the three-day First Aid at Work course for some staff.
Emergency First Aid at Work (1 day)
£645 per session for up to 12 staff
First Aid at Work (3 days)
£1,595 per session for up to 12 staff
London hospitality teams are part of the 1,000+ delegates we have trained, reflected in our 5.0 rating from 300+ Google reviews.
What our clients say
★★★★★5.0 from 300+ verified Google reviews
“We had a great first aid training session with Joseph. He was friendly, knowledgeable and explained everything clearly. The whole team really enjoyed the day and found it very useful, especially the practical exercises. We would definitely recommend Amber Training!”
“Joseph taught my company first aid training - it was really informative and well structured, allowing us to really understand what it is to be a trained first aider.”
“I had my first aid training and it was honestly the best first aid training I’ve ever attended. Everything was explained so clearly and in a way that was easy to understand and remember. The training was informative, engaging, and very well delivered. You could really tell that they knew their subject and genuinely wanted everyone to feel confident with the skills they were learning. I would definitely recommend them to anyone looking for first aid training. Thank you for such a great experience!”
“Joseph was an incredible teacher. The session was entertaining while being extremely educational and he ensured to answer all of the teams questions.”
“Thank you very much to Joseph for an amazing First Aid training experience. He was very patient, answered all the questions and passed on the knowledge in very easy and clear way.”
“Joseph is a great trainer, very interactive and welcomes all questions. I’ve learnt a lot today!”
“Very good. Joseph was excellent, very personable, patient and knowledgeable”
“We did a one day course, very informative and helpful for our team thanks Joseph!”
“Joseph was great! Highly engaging. Really recommend”
Restaurants, hotels & hospitality first aid training: common questions
Does a restaurant legally need a first aider?
Every employer must provide adequate first aid under the Health and Safety (First Aid) Regulations 1981, decided by a needs assessment. For most restaurants and bars, that means at least one trained first aider available on every shift, which usually means training several staff.
Can staff give a customer their EpiPen?
Staff can help a customer use their own adrenaline auto-injector, and should call 999 immediately for any suspected anaphylaxis. Recognising the signs and acting quickly is covered on the course.
Can you train us before service?
Yes. We schedule around your opening times and deliver in your own venue, so the team trains together without anyone travelling.
Which course do kitchen staff need?
Emergency First Aid at Work covers burns, scalds, bleeding, choking and CPR, which suits most kitchens. Venues with higher-risk equipment or large maintenance teams may want some staff trained in First Aid at Work.
Guides for restaurants, hotels and hospitality
- Accident Book Rules: When Is One Required and How Long to Keep It
- What Should a Workplace First Aid Kit Contain? First Aid Box Rules (BS 8599-1)
- How Many First Aiders Does My Workplace Need? HSE Numbers (UK Guide)
- Onsite First Aid Training vs Public Courses: Cost Compared
- First Aid Training Without Disrupting Your Workday
Related pages
Train your Restaurants, hotels & hospitality team on site
From a Soho kitchen to a hotel banqueting team, we will train your staff on site, around service. Choose your course, number of staff and preferred date. No payment until your booking is confirmed. Confirmation by email within one working day.
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