Terms of Service

Amber Training Ltd is a company registered in England and Wales, based in London. We provide accredited First Aid and Safeguarding training courses for businesses, nurseries, schools, healthcare providers, and other organisations. Our courses are regulated by the First Aid Awards (FAA) and Ofqual, ensuring compliance with UK standards.

Contact Us:
Email: support@ambertraining.co.uk
Phone: +44 20 1234 5678

We offer the following training courses:

• First Aid Training:
  • First Aid at Work (FAW): 3 days, £180 pp (min 6)
  • Emergency First Aid at Work (EFAW): 1 day, £65 pp (min 4)
  • Basic Life Support/Annual Refresher: Half day, £50 pp (min 4)
• Paediatric First Aid Training:
  • Basic Life Support for Children: Half day, £50 pp (min 4)
  • Paediatric First Aid at Work: 2 days, £120 pp
  • Emergency Paediatric First Aid: 1 day, £60 pp (min 4)
• Safeguarding & Child Protection:
  • Safeguarding Awareness: 3 hours, £35 pp (online)
  • Safeguarding of Children Level 2: 1 day, £45 pp
  • Safeguarding of Vulnerable Adults Level 2: 6 hours, £50 pp
  • Safeguarding of Children and Adults Level 3: 1 day, £75 pp
  • Safeguarding of Children and Young Candidates Level 3: 1 day, £60 pp

All courses are FAA accredited and Ofqual regulated, meeting UK standards. Certificates are issued upon completion and valid for 3 years where applicable.

Delivery is in-person, online, or blended. Group bookings of 12+ get 5% off.

Booking: 25% deposit required. Balance due within 48 hours. Full payment required if booking within 7 days of course.

Payment Methods: Bank transfer, credit/debit card. All fees in GBP, VAT included.

Confirmation: Sent via email after payment. We may cancel if payment is not completed in time.

By You:

• Cancel at least 5 working days prior: 75% refund (deposit non-refundable)
• Less than 5 days: 50% cancellation fee

By Us: We may cancel due to low attendance or other issues. You will receive a full refund or option to reschedule.

Equipment: You’re encouraged to provide your own. If not, we’ll bring what’s needed. You’re responsible for equipment safety.

Resources: All training manuals and forms are provided free of charge.

Full attendance is required. Certificates are issued electronically after completion and valid for 3 years (where applicable). Any changes to format or schedule will be communicated in advance.

• Provide accurate booking info.
• Ensure respectful participant conduct.
• Notify us of any health/accessibility needs.
• For in-person training, provide a suitable venue.

All materials remain the property of Amber Training Ltd and may not be reused or distributed without permission.

We are not liable for any loss or injury except due to our negligence. Our total liability is limited to the course fee paid.

Your data is handled in line with UK GDPR. See our Privacy Policy for more.

These Terms are governed by the laws of England and Wales. Disputes will be resolved in English courts.

We may update these Terms. Major updates will be announced via email or our website. Latest version: ambertraining.co.uk/terms-of-service.

Email: support@ambertraining.co.uk
Phone: +44 20 1234 5678